Information Collected: If you place an order or use an enquiry form on this website, we may need to know your name, postal address, email address and/or telephone number in order to process your order or action your request. If you wish to pay for your order online, we will also need your credit card details. By submitting this information you consent to the use of the information in accordance with this Privacy Policy as amended from time to time. The relevant information is then used by us, our agents and subcontractors to provide you with the service you have requested and to communicate with you on any matter relating to the provision of the service in general. The information you provide is not made available to any other people or organisations, and is kept secure at all times.
That said, information other than your credit card number is passed to the website using normal http internet protocols and is emailed to you and related parts of our organisation using standard smtp email protocols. Be aware that this information, like all other normal emails, could possibly be read by those with the right level of technical skill and inclination. Be assured thaft your credit card number is only ever transmitted in ssl encrypted protocol.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our service and may provide such aggregate information to third parties. These statistics do not include information that can be used to identify an individual.
If, at any time, you wish to have your order information removed from our active databases, please send an email entitled "REMOVE FROM DATABASE" to info@f1racewears.com and we will take steps to ensure that the information is deleted as soon as is reasonably practicable.
Cookies
This section is only applicable if you use our on-line shop. Cookies are tiny text files that are stored on your computer in order to identify you and any orders in your shopping basket as you move about the site. Most ecommerce websites use cookies in this way as it is the safest means of maintaining such a link from page to page. The cookie does not contain details of your order; only a unique number that is used to make the link between you, your order and the information you have provided to this website (only), ensuring that it is kept separate and secure from other users. The creation of a cookie on your computer does NOT give us access to other information on your computer.
Information Protection
We endeavour to protect the information that you provide when using this website. For your peace of mind when using our on-line shop, we use the specialist card clearance services of 2checkout.com , one of the country's leading and most trusted payment service providers. If you access the card-payment pages of this website, you will in fact be connected to 2checkout.com secure facility. Your browser will be provided with an electronic certificate confirming that you have accessed the correct site and all communications will be encrypted until the payment processing has been completed.
Cancellation and Returns
If goods are ordered and then not required we may take them back at our discretion but we reserve the right to implement a handling charge of 10% plus our original delivery costs if the goods were supplied on a 'Free Delivery' basis. The cost of the return of goods will be the responsibility of the purchaser and upon receipt of the returned goods to our business address the calculated refund less the handling charge will be issued only to the originating credit/debit card holder.
Damaged/Lost Goods
In the vent of goods being delivered in damaged or incomplete state we must be notified immediately. If there is evidence of damage to a parcel being delivered by our courier you must check the condition of the goods before signing for them. Once signed for the product is the responsibility of the customer
If for any reason you are dissatisfied with any item purchased from us, you may return the unused item to us within 10 days. With the returned item, please enclose a copy of the invoice, a brief explanation, and prepay the shipping charges. Your account will be credited or we will make an exchange as soon as we receive the returned item. A restocking fee may apply. Also, shortages or discrepancies must be reported within 24 hours of the receipt of goods. Warranty All claims for damage are to be made immediately to the carrier for settlement.
By the nature of the sport goods cannot be guaranteed against wear and tear or misuse but we will exhange or refund goods which may be of faulty manufacture. Privacy Your personal information is used solely for the purpose of fulfilling your order and/or responding to your request for further information or assistance. F1 Racewear Shop fdo not sell, trade, share or rent your personal information.
PRICING:
F1 Racewear Shop follows pricing policies in accordance with dealer contracts and industry standard pricing. When the F1 Racewear Online Store sells you an item, we do NOT charge your credit card until after your order has entered the shipping process.
Despite our best efforts, a few items in our inventory may be mis-priced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Prices are subject to change without notice and prices found to be in error do to typographical error or hardware/software error will not be honored.
Discounts:
Club Discounts apply only if we have a current club membership list on hand to confirm your club membership. Please ask your club leadership to send us an updated list. Club discounts are not applied to items already on sale.
Discounts apply only for the period of time specified in your club information - usually 2 weeks beginning on the date of your discount. For adventure travel trips, once you are confirmed for the trip, we will offer your discount in advance of your trip to help you prepare for your adventure! Card payment security
Security is probably one of the most significant concerns for both you, the client, and ourselves during an online transaction. In reality an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is highly encrypted using complicated logarithm combinations.
The 2checkout.com payment system uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data. Furthermore, their public web servers are certified by Certificate Authority, ensuring that both the client and firm can have confidence that nobody can impersonate 2checkout.com to obtain confidential information. Transaction Encryption
The transfer of the purchase details from our web site to 2checkout.com are encapsulated using their own encrypted and digitally-signed protocol. This uses a combination of standard methods.
Security for the Shopper
Any communication between the client and 2checkout is also encrypted to the maximum strength supported by the client's browser. Clients are also protected from fraudulent use of their card in a "card not present" environment, by their card issuers. The card issuers provides the right for the cardholder to dispute a transaction if the card was used fraudulently.
Data Storage
Data storage on 2checkout.com systems, and the communication between 2checkout.com and the worldwide banking networks, is regularly audited by the banking authorities to ensure a secure transaction environment. 2checkout.com also ensure that they stay up-to-date with the latest versions of any third-party code they use, and continually review their own proprietary code. MMM RACING SHOP will not store any credit card data.
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